Rt Solution Privacy Policy
This Privacy Policy describes how Rt Solution ("Company," "we," "us," or "our") collects, uses, processes, and discloses your information when you use our services, websites, applications (including dApps and APKs), and digital marketing tools (collectively, the "Services").
We are committed to protecting your privacy and handling your data transparently.
We collect information that identifies, relates to, describes, or is capable of being associated with you ("Personal Data").
A. Information You Voluntarily Provide
We collect Personal Data when you contact us, register for an account, request a service quote, or use our products. This may include:
- Contact Data:Name, email address, phone number, and mailing address.
- Professional Data: Company name, job title, industry, and project details.
- Inquiry Data: Information you provide in support tickets, emails, or chat features.
B. Information Collected Automatically
When you access our websites or use our digital marketing products, we automatically collect certain data:
- Usage Data: Information about how you use the Services, such as pages visited, time spent, features used, and search queries.
- Technical Data:IP address, browser type and version, device type, operating system, and unique device identifiers.
- Location Data: General geographical location derived from your IP address.
C. Data Specific to Our Products
- dApp & Blockchain Data: We may collect data related to your interaction with our dApp interfaces (e.g., wallet addresses used for transactions), but we do **not** store your private keys.
- WhatsApp Broadcasting Data: For clients using our communication tools, we process contact lists and message content on their behalf (as a processor). Our client remains the controller and is responsible for obtaining necessary user consent.
2. How We Use Your Information
We use the collected information for the following business purposes:
| Purpose | Description |
|---|---|
| Service Provision | To provide, operate, maintain, and improve our services, including software development, web app hosting, and dApp deployment. |
| Communication | To respond to your inquiries, provide customer support, and send technical alerts, updates, and security notifications. |
| Digital Marketing | To send marketing and promotional communications about our services, new products (like dApp APIs), and special offers. (You can opt-out at any time.) |
3. How We Share Your Information
We do not sell your Personal Data to third parties. We may share your information with:
- Service Providers:Trusted third parties (e.g., cloud hosting providers, analytics platforms) that perform services on our behalf and are contractually bound to keep your data confidential.
- Legal Compliance: When required by law or in response to valid requests by public authorities (e.g., a court order or government agency).
4. Cookies and Tracking Technologies
We and our service providers use cookies and similar tracking technologies (like web beacons and pixels) to track activity on our Services and hold certain information.
You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Services.
5. Your Data Protection Rights
Depending on your location and applicable law (e.g., GDPR, CCPA), you may have rights regarding your Personal Data, including the right to access, rectification, or erasure. To exercise any of these rights, please contact us using the details below.